Privacy Policy 

Introduction

The website rox.com.au belongs to the company trading as Rox Gems and Jewellery Pty. Ltd, ABN 78911947936.

rox.com.au is an online reflection of the existing jewellery boutique located in The Strand Arcade, Sydney, Australia.
rox.com.au is designed to assist our clientele in selecting and purchasing Rox jewellery and gemstone items, as well as providing professional online services and advice related to our products and the purchasing of our jewellery.

Rox Gems & Jewellery Pty Ltd (hereinafter referred to as rox.com.au or “we” or “us”) values its visitors’ privacy.
This privacy policy is effective September 07, 2013; it summarizes what information we might collect from a registered user or other visitor (“you”), and what we will and will not do with that information.
Please note that this privacy policy does not govern the collection and use of information by companies that rox.com.au does not control, nor by individuals not employed or managed by rox.com.au. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

What we may do with your personally identifiable information

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. “Personally identifiable information” means information that can be used to identify you as an individual, such as:

• your name, email address, phone number, billing address, and shipping address
• your rox.com.au user ID and password
• credit card and alternative payments information
• any account-preference information you provide us
• your computer’s domain name and IP address, indicating
where your computer is located on the Internet
• session data for your login session, so that our computer can ‘talk’ to yours while you are logged in
If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will:
• not sell or rent it to a third party without your permission, however, unless you opt out, we may use your contact information to provide you with information we believe you need to know or may find useful, including but not limited to:information about new collections which may be of interest, events or promotions held by us, news about our services and products and modifications to the Terms of Service;
• take commercially reasonable precautions to protect the information from loss, misuse and unauthorised access, disclosure, alteration and destruction.
• not use or disclose the information except:
o as necessary to provide services or products you have ordered or purchased via our online boutique, such as fulfilling a jewellery order by providing he item/s and delivery details to a postal carrier
o in other ways described in this privacy policy or to which you have otherwise consented;
o in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
o as required by law, for example, in response to a subpoena or search warrant;
o to outside auditors who have agreed to keep the information confidential;
o as necessary to enforce the Terms of Service;
o As necessary to protect the rights, safety, or property of Rox Gems & Jewellery Pty Ltd, its users, or others; this may include (for example) exchanging information with other organisations for fraud protection and/or risk reduction.

Other information we collect

We may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our website; research and development; customer and account administration; and to help us focus our marketing efforts more precisely.

Cookies

rox.com.au uses cookies to store personal data on your computer. We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers. You can limit or completely disallow cookies and data storage on your personal browser settings, if you so desire. However, If you set up your Web browser (for example, Internet Explorer, Chrome or Firefox) so that cookies are not allowed, you might not be able to use some or all of the features of our Web site.

Your privacy responsibilities

To help protect your privacy, be sure:

• not to share your user ID or password with anyone else;
• to log off the Rox Gems & Jewellery Web site when you are finished;
• To take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), by installing and updating suitable anti-virus software at your discretion.
Information collected from children
You must be at least 13 years old to use Rox Gems and Jewellery Web site and services.
rox.com.au does not knowingly collect information from children under the age of 13. (See Australian Privacy Law & Practice (ALRC Report 108)/69.

Changes to this privacy policy

rox.com.au reserves the right to change this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. Changes to this privacy statement will always be available to view on our website.

Questions or comments?

If you have questions or comments about our privacy policy, please forward an email to rox@rox.com.au, or any of the ways described here Contact Us
Thank you for choosing Rox Gems and Jewellery!